Luxury car owners are more satisfied

If you’re shelling out big bucks for a premium car, you’re quite right to expect premium customer care. The good news is, according to global research firm J.D. Power, that’s exactly what most people are getting. Its 2018 Australia Customer Survey for Luxury Vehicles spoke with 511 luxury vehicle owners who purchased their car between March 2013 and August 2018, and had it serviced at an authorised dealer between March 2017 and August 2018.

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